CUSTOMER CARE
At John Le, all products will be returned within 14 days. We guarantee 1 year genuine warranty and free shipping to customers around the world.
Have any questions or concerns?
We’re always ready to help!
Call us at hotline
0914224665 or lephuochieu1604@gmail.com
RETURNS
We will return all items for free with full bill within 14 days. Vouchers that are sold and used with vouchers are not refundable.
FAQ
Do you provide International delivery?
We have freight services to customers worldwide with an invoice of over 5000000VND
How do I return an item?
Customers can send to the shipping company that we have delivered to customers in return and we will take care of all shipping costs.
What is your returns policy?
Do not peel the product stamp when exchanging. When the customer returns and returns we have the right to check that the item has been worn and laundered
How do I track my order?
Customers can track their invoices via email that we send them to customers after confirming money transfer to buy that product.
How can I contact your couriers?
Customers can call the hotline 0914224665 to meet 24/7 support staff
What are your delivery options?
We can transport products by road in the inner city areas and transport products by air to foreign countries.